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 Daily
maid service - upon request (additional charge)
- Special requests or needs - cribs, grocery order,
Christmas tree, etc., what ever you need, our reservation staff
will be more than happy to help you.
- Fridays,
Sundays & holidays: 5PM. Every
effort will be made to have your unit available by 5PM but we
can not guarantee this during busy times. All other times:
4PM. For a late check in: if you will
be here after closing, you must make arrangements to have a signed
credit card receipt for the balance & damage deposit and a
signed rental contract form to us before you arrive. We will then
put your envelope (with key & directions) on the wall in our foyer.
10 AM.
Balance and damage deposit are due on
arrival. Checks are not accepted unless they arrive 30 days or more
before arrival. We accept Master Card, Visa, Discover, and cash.
- Up
until 30 days before arrival we will refund the deposit less 10%.
30 to 15 days before arrival we will transfer the full deposit to a future stay up to a year. 14 days or less before arrival,
no refund or transfer. KE homes and KV1 home must be cancelled
by November 20 otherwise there is no refund. Holiday Cancellations (Christmas, New Years, MLK, President's weekend/week): Up until 61 days before arrival we will refund the deposit less 10%. 60 days or less there is no refund or transfer.
Fall: Oct. 1 to Dec. 17: Every day 8 a.m. to 6 p.m.
Winter: Dec 18 to March 14: Every day 8 a.m. to 6 p.m.
Spring: March 15- April 11: Every day 8 a.m. to 6 p.m. (closed April 12 - June 30)
Summer: Monday thru Friday 9 a.m. to 4 p.m.
- All
towels and linens for the number of occupants plus all cooking
and eating utensils are already in your unit. If your unit has
a hot tub, consider bringing some large towels.
- All
our units are thoroughly cleaned before and after your stay. Daily
house keeping is available at an additional charge of $20 per
hour plus linens.
- Most
of our units have a private phone. Local calls are free. Long distance
calls can only be made if they are charged to a credit card or
collect. Fax service is available at the office.
- We
strongly recommend snow tires for traveling in Vermont snow country.
What may be a dry clear road in the lower elevations can quickly
turn to slippery snow covered roads in the mountains. Please be
careful. Have a safe trip.
- There
is a damage deposit of $200.00 per bedroom for condos with a maximum
of $800.00 and $300.00 per bedroom for homes with a maximum $1,500. This
is due on arrival. A credit card is authorized and the funds are released shortly after your departure
if no damage has occurred.
- We
are not liable for any advertised amenities that are weather dependent
and are not available during your stay.
- Sorry no
pets are allowed in all condominium units. Some homes allow pets
with homeowner approval. Please review with our staff for particular
homes and security deposits. Several kennels are in the area and
our reservation staff will be happy to help you with this matter.
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